Shipping policy

Shipping Policy

Shipping Times
We process all orders within 1–2 business days.
Delivery within New Zealand typically takes 2–4 business days after dispatch.

Please note that shipping times may vary slightly depending on your location and external factors (e.g., holidays, courier delays).

Shipping Fees
Shipping costs are calculated at checkout based on your location and order weight.
We offer free shipping on orders over a certain amount (if applicable).

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow up to 24 hours for tracking to update after dispatch.

Incorrect Addresses
Please make sure your shipping information is correct.
We are not responsible for packages lost due to incorrect or incomplete addresses.

Delays or Lost Packages
If your package is significantly delayed or appears lost, contact us at cocorganico.nz@gmail.com and we’ll help you track it or resolve the issue.